Windows
If Windows Defender displays the popup
"Windows Protected your PC"
- Click More info.
- Then click Run Anyway.
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Norton
If Download is Blocked
- Start Norton. If you see the My Norton window, next to Device Security, click
Open.
- Click Settings.
- In the Settings window, click Firewall.
- On the Intrusion and Browser Protection tab, next to Download Intelligence, move the slider to the right to turn Off the feature.
- In the Settings window, click Apply.
- In the Security Request dialog box, from the drop-down list, select the duration to turn off
Download Insight for, and then click OK.
- Click OK.
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If Running Application is Blocked
- Right-click on the application executable and click Norton File Insight.
- Click Trust Now.
- Start Norton. If you see the My Norton window, next to Device Security, click
Open.
- Click Settings.
- In the Settings window, click Firewall.
- On the Program Control tab, click Add.
- In the Select a program dialog box, browse to the executable file for the program you want to
run.
- In the Options drop-down list, select Allow Always.
- Click OK.
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If Application is Quarantined
- Open Norton.
- On the main window click Quarantine.
- In the opened list, select the program you want to restore.
- Click on More Details (bottom, right side).
- On the new window click on Options (bottom).
- Click Restore File.
- Check the Do not detect it anymore option during the restore.
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